Frequently asked questions
Where do you ship?
We ship to the United States and Canada. If you are interested, sign up in this form and let us know which country you're from.
Are any purchases final sale?
All socks are final sale.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
We manufacture in China because
- 85% of global yak population lives in Tibet.
- We need to partner with a boutique manufacturer that specializes in yak cashmere.
For more on why we are made in China, visit our transparency page.
How much is shipping/taxes/duties?
Shipping, taxes and import duties are determined and calculated based on your location and the items in your order. You will always know the shipping price and applicable taxes or import duties before you purchase.